Terms of Service

Effective Date: December 7, 2025

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1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Vapor Signs LLC DBA Northlane Graphics ("Northlane Graphics," "we," "us," or "our"). By accessing our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use our services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of our services constitutes acceptance of any modified Terms.

2. Eligibility

You must be at least 18 years of age to create an account or place an order with Northlane Graphics. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

3. Account Registration

To access certain features of our services, you may be required to create an account. You agree to:

Provide accurate, current, and complete information during registration
Update such information as necessary to keep it accurate
Maintain the confidentiality of your account credentials
Accept responsibility for all activities that occur under your account
Notify us immediately of any unauthorized use of your account

4. Products and Services

4.1 Product Descriptions

We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free. Colors may vary due to monitor settings and printing processes.

4.2 Custom Products

For custom orders, you are responsible for providing print-ready artwork that meets our specifications. We are not responsible for errors in customer-supplied artwork, including but not limited to spelling, grammar, design elements, or resolution. Proofs, when provided, are your opportunity to verify accuracy before production.

4.3 Pricing

All prices are displayed in U.S. dollars and are subject to change without notice. We reserve the right to correct pricing errors and to cancel orders placed at incorrect prices.

5. Intellectual Property and Customer Content

5.1 Customer Representations and Warranties

By uploading artwork, designs, logos, images, or any other content ("Customer Content") to our platform, you represent and warrant that:

You own the Customer Content or have obtained all necessary rights, licenses, and permissions to use and authorize us to reproduce the Customer Content
The Customer Content does not infringe upon any copyright, trademark, patent, trade secret, or other intellectual property right of any third party
You have obtained any necessary releases or permissions from individuals depicted in the Customer Content
The Customer Content does not violate any applicable law or regulation

5.2 License Grant

You grant Northlane Graphics a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display your Customer Content solely for the purpose of fulfilling your orders and providing our services.

You also grant us the right to use images, renders, and photographs of products created from your Customer Content for advertising and marketing our services. This license does not grant us any rights to sublicense or sell your Customer Content itself.

5.3 Content Storage

Customer Content is stored indefinitely on our systems to facilitate future orders and maintain order records. You may request deletion of your Customer Content by contacting us at [email protected].

5.4 Indemnification for Content

You agree to indemnify, defend, and hold harmless Northlane Graphics, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to your Customer Content or any breach of the representations and warranties in this section.

6. Prohibited Content

We reserve the right to refuse, cancel, or terminate any order at our sole discretion. The following types of content are strictly prohibited:

Content that infringes upon any third-party intellectual property rights, including copyrighted material used without authorization
Content that is defamatory, obscene, pornographic, or sexually explicit
Content that promotes hatred, violence, discrimination, or illegal activity
Content depicting illegal substances or promoting illegal drug use
Content that violates any applicable law, regulation, or third-party rights
Any other content we deem inappropriate or objectionable at our sole discretion

Orders containing prohibited content will be cancelled without notice. Illegal content may be reported to appropriate law enforcement authorities.

7. Order Acceptance and Cancellation

All orders are subject to acceptance by Northlane Graphics. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, suspected fraud, or prohibited content. If we cancel your order, we will refund any payment received.

Orders may be cancelled by the Customer prior to production by contacting us at [email protected]. Once production has begun, orders cannot be cancelled.

8. Payment Terms

Payment is due at the time of order placement. We accept major credit cards and other payment methods as displayed on our website. All payments are processed securely through third-party payment processors. You agree to provide current, complete, and accurate billing information.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NORTHLANE GRAPHICS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM.

10. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11. Dispute Resolution

11.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact us at [email protected] to attempt to resolve any dispute informally. We will attempt to resolve the dispute through good-faith negotiations for a period of at least thirty (30) days.

11.2 Binding Arbitration

If we cannot resolve a dispute informally, any dispute, controversy, or claim arising out of or relating to these Terms or your use of our services shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules. The arbitration shall be conducted in Weld County, Colorado, unless the parties agree otherwise. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

11.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in Weld County, Colorado.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and Shipping & Returns Policy, constitute the entire agreement between you and Northlane Graphics regarding your use of our services and supersede all prior agreements and understandings.